At Graeson Bee, our goal is that you love every item in your order, but we know that returns happen so we have a simple process in place when things don’t work out!
Return & Refund Policy
We accept returns or exchanges within 14 days of the date of delivery on regular priced merchandise, for store credit only. The item must be returned in the same condition that it was received (unworn, unwashed, unaltered, with tags attached.) Exchanges will only be made if the item is available at the time of receiving the return.
Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:
- Beauty Products (i.e., lotions, bath bombs, lip balm, etc.)
- Headbands & Hats
- Mystery Bags
- NICU & GBB brand items
- Warehouse/ Semi-Annual Sale items
- Promotional Sales greater than 30% off
- Items Marked Final Sale
The Graeson Bee Team checks each item thoroughly before shipping. If you receive an item that is damaged, please notify us within 3 days of receiving your order by emailing firstname.lastname@example.org with "Damaged" and the order number in the subject line. Please include a photo of the damaged item.
All returns can be mailed to:
Graeson Bee Boutique, 3020 Marina Bay Dr., Suite A, League City Tx 77573, United States
*Customers will be responsible for paying shipping costs to return the order. Shipping costs are non-refundable.